Terms & Conditions of the Connex Incentives Program

NOT OPEN TO THE GENERAL PUBLIC. ALL FEDERAL, STATE, LOCAL, MUNICIPAL AND PROVINCIAL LAWS, TAXES, AND REGULATIONS APPLY. VOID WHERE PROHIBITED BY LAW, RULE OR REGULATION. *

General

You should keep a copy of these Terms & Conditions and any order you make for your future reference. These Terms & Conditions may be revised from time to time at our discretion. Any changes we make will apply to any orders received after the date of any changes made. You can view an up to date version on the Website, www.myconnexrewards.com.

Contact Details

The administrator of this program is Marketlogic, Esperanto Inc dba MarketLogic
P.O. Box 228505, 33222 Miami., USA (hereafter referred to in these Terms & Conditions collectively, with Xerox as “we,” “us” and “our”). If you have any questions or complaints about our service or any goods or services you purchase from the Website please email our Customer Service Team via the “Contact Us” section of the Website or write to us at support@myconnexrewards.com. The sponsor of this program is Xerox Corporation, 14025 NW 60th Ave, Miami Lakes, FL 33014.

Use of Website

1. Xerox reserves the right at its sole discretion, to postpone or withdraw the Program at any time, upon notification of this action to its participants.
2. You are provided access to this Website strictly in accordance with these Terms & Conditions.
3. The Program is a membership–based program. Your participation in the Program is entirely at our discretion and your participation may be withdrawn at any time without notice or reason.
4. You are entirely responsible for maintaining the confidentiality of your account and any activities that occur under your account. If you believe that your account has been compromised you should contact us as soon as possible. We shall not be liable to any person for any loss or damage that may arise as a result of any failure by you to protect your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
5. You agree to fully indemnify us and our officers, directors, employees, agents and suppliers from and against all claims, liability, damages, losses, costs and expenses (including reasonable legal fees) arising out of the breach of these Terms and Conditions by you and any other liabilities arising out of your use of this Website, or the use by any other person accessing this Website using your username, password and Personal Information.
6. We cannot guarantee that use of this Website will be compatible with all hardware and software that may be used by visitors to the Website.
7. We cannot guarantee periods of availability of the Website or that access to the Website will be uninterrupted. Subject to Section 5, we shall not be liable to you in respect of any claim or loss (including for the avoidance of doubt any loss of profit, loss of business, wasted management time or other consequential loss) incurred by you which arises as a result of any downtime or unavailability of the Website.
8. We do not warrant or represent the accuracy or completeness of information provided on this Website, nor do we guarantee that use of this Website will be uninterrupted, error-free or that the Website and its servers are free of computer viruses or bugs. We shall not be liable for any loss or damage which may arise as a result of using this website.
9. You should be aware that this Website is being monitored and may capture information about your visit that will help us improve the quality of our service.
10. The Program is intended to promote the sale of Xerox products through its mono-brand distributors and, therefore, it only applies to the activities of the employees of such Xerox distributors who have agreed to participate and qualify through an invitation to enter the program. In order for the employees of such distributors to participate, the Xerox distributor, through its legal representative, must agree to the participation of its employees by note or email.

Liability (Important, please note)

1. To the extent permitted by any applicable and relevant law, we will not be responsible or will accept any responsibility for: (a) any loss, delay, inconvenience or discomfort caused by or arising out of the Program, including those related to incentives or rewards; (b) any cost or expense associated with the incentives or rewards that are not expressly stated to be included (including, without limitation, meals, flights, out-of-pocket expenses, insurance, transfers, visa fees); or (c) any derived economic loss, special, indirect or pure, derived from whatever and whoever.
2. Any liability that we may have in relation to the Program will be limited to the total value of the incentives granted in the last calendar year.
3. You agree to participate in the Program only in your capacity as an employee of the participating Xerox distributor. Any questions or complaints that you may have about the Program should be sent to your immediate Xerox contact.
4. You agree and understand that you will receive the incentives that will be provided as full compliance with all of Xerox's obligations to you, and that they do not represent any compensation for professional services, product sales or any other work requested by Xerox Corporation as sponsor of the Program. You understand that all prizes are freely granted to you and that under no circumstances can you take a direct action against Xerox Corporation as a program sponsor or cause any action to be taken on your behalf. You agree that this communication and the statements contained in this document are irrevocable and will be binding on you, your heirs, relatives, successors, assigns and representatives.
5. You acknowledge that you have read and understood these Terms and Conditions before accepting them and that, with the acceptance of these Terms and Conditions, you waive certain legal rights that you or your heirs, relatives, executors, administrators, assigns and representatives may have against from Xerox Corporation or your employer.

Termination

We make this Website and access to the Program available to you at our discretion and may terminate your access to the service at any time without notice. Some circumstances in which we may choose to exercise our right to terminate your access to the service include (but are not limited to and in no circumstances shall restrict our right to terminate):

1. If you are in breach of these Terms & Conditions; or
2. Where you participate in the Program through a corporate membership:

·

• I. In the event that you cease to be an employee of a Xerox monobrand distributor;

·

• II. In the event that the participating Xerox monobrand distributor ceases to be an authorized Xerox distributor;

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• III. The misuse or abuse of the Program, the breach of the provisions of these Terms and Conditions, or fraud on your part; or

·

• IV. If Xerox Corporation's relationship with the administrator of the Program terminates for any reason.

Changes to Program Participation Rules

These Terms and Conditions (including charges) may be amended at any time in one or more of the following ways:

1. In order for us to improve our services or facilities;
2. Sending a message through the Xerox Global Partner Portal. Changes to the Terms and Conditions may be made for any of the following reasons:

• I. To ensure that our business remains competitive;
• II. In order for us to improve our services or facilities;
• III. To consider a change or anticipated change in any law, rule, or market condition banking practice;
• IV. To reflect a decision made by a court, ombudsman, regulator or similar body, or
• V. To reflect any change in our ownership.

We also reserve the right to change the Terms and Conditions at any time for any other valid business reason.

Points Redemption

1. To redeem your posts and transfer them to your Connex card you must be over 18 years old. By placing your order, you are offering to redeem your points to obtain the goods at the value as set out in the order. We are not obliged to supply the goods to you until we have confirmed that we have acknowledged your order and that it has been dispatched.
2. If you discover you have made a mistake with your order please contact our Customer Services Team immediately. Please do this before we confirm your order. We are unable to rectify mistakes after this timeframe.
3. In case our support team identifies any error with the order, we will let you know through your email. In this way you will have the complete information of the error and the solution that as Support Team we provide to your case.
4. The points and their equivalent in accreditations are reviewed frequently. Any change in the list of incentives will be, or not, notified.
5. Each participant is responsible for the timely renovation of his or her Connex Credit Card. The re-issue of cards must be covered by the participant's balance. Following International Banking regulations, those cards that are not renewed within 60 days following their expiration will be stripped from their funds.

Delivery

All orders are processed at the same moment you receive the confirmation email and it takes approximately between 48 to 72 hours for the incentive to be charged in your Connex card. The timeframe may change according to each country’s service provider. For more information, check the Program’s Rules.

Returns Policy

1. In case any error is identified with the order, you will be notified immediately.
2. If the return of funds or accreditation is required, you will be informed in order to find a related solution from both parties.
3. In the same way, if you identify an error to be corrected, it is important that you contact the Connex Support Team.
4. It is important to take into consideration that your points have a validity of 6 months after being acquired by a sale. In case you do not use the points at the right time, they will be deducted automatically and do not apply for refund or claim.

Tax Liability

Participants in Mexico, South America, Central America, and the Caribbean are personally responsible for any and all federal, state and/or local taxes resulting from acceptance of an incentive. The redemption of points and receipt of incentives constitutes a taxable benefit to you. Neither Xerox Corporation nor the Administrator will take responsibility for the payment of these taxes and neither does in any case assume this liability.

Miscellaneous

1. The relations arising from these Terms and Conditions shall be governed by the laws and courts which will have exclusive jurisdiction over any disputes that may arise.
2. Nothing in these terms and conditions may affect legal rights regarding defective products or services that may be provided.
3. Participation in this program does not involve the creation of a relationship with Xerox Corporation and in no way will any participant, entity or beneficiary be considered an employee, partner, agent or attorney of Xerox Corporation or its affiliated companies.
4. Simply agreeing to participate in the Program implies the unconditional acceptance of all the foregoing Terms and Conditions and/or any Terms and Conditions that may be established under the Program in the future.